Privacy Policy

Godwin Vintage is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Upcycled Creative website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

Godwin Vintage collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Godwin Vintage may also collect anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences and interests.

There is also information about your computer hardware and software that may automatically be collected by Godwin Vintage. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Godwin Vintage for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Godwin Vintage website.

Godwin Vintage encourages you to review the privacy statements of websites you choose to link to from Godwin Vintage so that you can understand how those websites collect, use and share your information. Godwin Vintage is not responsible for the privacy statements or other content on websites outside of the Godwin Vintage website.

GDPR Regulation

In compliance with GDPR regulation, you are as a user of this website permitted to request for free, a copy of the data that we hold for you. You can request such data and or request to be removed from our data list by emailing info@godwinvintage.co.uk with your full name and we will respond to your request within 24 hours.

Use of your Personal Information

Godwin Vintage collects and uses your personal information to operate the Godwin Vintage website and deliver the services you have requested. Godwin Vintage may also use your personally identifiable information to inform you of other products or services available from Godwin Vintage. Godwin Vintage may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Godwin Vintage does not sell, rent or lease its customer lists to third parties. Godwin Vintage may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Godwin Vintage may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Godwin Vintage, and they are required to maintain the confidentiality of your information.

Godwin Vintage keeps track of the website and pages our customers visit in order to determine what services are the most popular. This data is used to deliver customised content and advertising within Godwin Vintage to customers whose behaviour indicates that they are interested in a particular subject area.

Godwin Vintage website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Godwin Vintage or the site; (b) protect and defend the rights or property of Godwin Vintage; and, (c) act under exigent circumstances to protect the personal safety of users of Godwin Vintage services, or the public.

Use of Cookies

The Godwin Vintage website may use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Godwin Vintage pages, or register with Godwin Vintage site or services, a cookie helps Godwin Vintage to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Godwin Vintage website, the information you previously provided can be retrieved, so you can easily use the Godwin Vintage features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Godwin Vintage services or website you visit.

Security of your Personal Information

Upcycled Creative secures your personal information from unauthorised access, use or disclosure. Upcycled Creative secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the secure socket layer (SSL) protocol.

Damaged/Faulty Goods

If you are unfortunate to receive a damaged item, please contact us within 7 days. We will be happy to help you arrange a replacement or refund where applicable. We do advise you to check goods upon arrival and note on the couriers paperwork of damages.
 

If you refuse delivery, please notify us immediately. Goods refused on delivery that are found to be undamaged on return to us may incur the postage charge.

Refunds

If you have chosen a refund, we will process the calculated refund within thirty (30) days of receiving your returned goods provided that you have returned the goods to us in their original condition within 30 working days from delivery. You will receive email notification of your refund.

If Godwin Vintage issues a refund and you fail to return any products to us where required to do so and/or fail to make them available for collection after receiving notice requiring you to do so, Godwin Vintage shall be entitled to compensation from you equal to the sum of the purchase price for the relevant products and the original delivery charges. You authorise Godwin Vintage to deduct any such sums from the payment method used by you to make the purchase.

Refunds will be issued to the original form of payment as soon as possible, but in any event within 30 days.

Please Note: We cannot accept returned goods that we reasonably believe have been used. In such circumstances, we will notify you that no refund will be available and you will be responsible for arranging for such goods to be returned to you within 28 days of our notification.

Contact Us

If you would like to contact us please use our contact us form or chat via the website or email us at info@godwinvintage.co.uk. We try to reply emails within 1 working day during normal office hours. If your email is outside of normal office hours we’ll endeavour to respond as soon as possible the very next day. It is essential, if you are contacting about an existing order, that you include full details and your order number.

Data Protection

Please see our Privacy Policy

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments